Frequently asked questions

Here you will find answers to the most frequently asked questions we get about gambling. If you have a question that isn't answered here, send us an email and we will see if we can find out the answer for you.

The operation of different types of gambling

  • On this page you will find explanations on how different types of gambling (like pokies and sports betting) actually work.

What does research tell us about gambling?

  • On this page you will find explanations on the dangers associated with gambling, including statistics on problem gambling in Victoria.

About pokies regulations in Victoria

  • On this page you will find information on the way pokies are regulated in Victoria including what avenues are available for community participation.

The regulation of Crown Melbourne

  • On this page you will find information on the regulation of Victoria's only casino, Crown Melbourne including differences between the casino and other Victorian venues.

What should I expect from staff and venues?

  • On this page you will find information on the requirements of staff in gaming venues, including the code of conduct venues and their staff must follow.