Cross-sector collaboration

Only 10 per cent of people with gambling problems seek formal help.

When they do come into contact with services, it is often for other issues such as health, relationship breakdown or drug and alcohol issues which can result in problem gambling being unrecognised and untreated.

The inter-related nature of the issues surrounding problem gambling, and those affected by it, requires an integrated and collaborative response from the service system.

Cross-sector collaboration is about health and welfare services working together with Gambler's Help to provide coordinated, quality services for people with gambling problems, particularly for clients with complex needs.

By working across sectors, Gambler's Help services can contribute to a growing pool of knowledge, expertise, funding, shared referrals and other valuable resources which can improve outcomes for clients.

To assist agencies in working together the Bouverie Centre and the Victorian Responsible Gambling Foundation have partnered to develop a set of resources and tools for cross-sector collaboration.

Practice guidelines

Practice guidelines for cross-sector collaboration coverTo promote and support collaboration, the Bouverie Centre has developed a set of practice guidelines with the Victorian Responsible Gambling Foundation and in consultation with Victorian Gambler's Help services.

The Practice guidelines for cross-sector collaboration between health and welfare agencies and Gambler's Help outline five principles for collaboration and provide practical examples of creative ways in which Victorian Gambler's Help services have implemented effective cross-sector collaboration within the broader health and human services system.

While initially developed with practitioners in mind, the guidelines are also relevant for managers and organisations who wish to improve outcomes for clients by working holistically across services.

Download the practice guidelines (PDF - 216.8 KB)

Explore the principles and additional case examples of successful collaboration.

Agencies who enter into cross-sector collaboration may also find the Bouverie Centre's evaluation tools (PDF - 282.6 KB) useful to assist in gathering feedback and evaluating their work.

The guidelines draw on evidence outlined in Cross-sector collaboration: Implications for Gambler's Help (PDF - 828.3 KB), a background paper published by the Bouverie Centre and the foundation.