Awareness and prevention
To talk to someone about gambling problems, call 1800 858 858.
For face-to-face support and counselling, contact a Gambler's Help service near you.
Telephone: (03) 9452 2600
Street address: Level 6, 14–20 Blackwood Street, North Melbourne, Victoria 3051
Postal address: PO Box 2156, Royal Melbourne Hospital, Victoria, 3050
DX Number: 210285
ABN: 72 253 301 291
Manager, Media and Communication
Telephone: 0428 248 931
Branch Head, Strategic Communication and Marketing
Telephone: (03) 9452 2655
Contact our Gambling Information Resource Office (GIRO).
Telephone: 1300 260 019 (cost of a local call in Victoria)
Victorian gaming venues have a number of legislative and responsible gambling requirements. Visit the gaming venues pages of this website to find out who to contact.
Visit the Victorian Commission for Gambling and Liquor Regulation website, or call 1300 182 457.
The Victorian Responsible Gambling Foundation welcomes feedback about its services and staff, and is committed to responding fairly and within a timely response.
Please direct any feedback to the person you originally dealt with. If you do not feel comfortable talking to that person or they are unable to resolve your concern, you can formalise your feedback by selecting the most appropriate process below.
Any written feedback directed to the foundation will be acknowledged in writing within three business days. If you require a further response, we will phone or write to you within 20 business days. You only need to provide your contact details if you would like a response. Acknowledging or responding may take longer if your feedback is in a language other than English.
If you are not happy with the way your complaint has been handled, you can complain to the Victorian Ombudsman
For information on how the department collects and uses your personal information, refer to the website privacy statement.
If you are not sure how to proceed call (03) 9452 2600.