To better serve people of culturally diverse backgrounds, we support Gambler’s Help providers to ensure their services are accessible and responsive to cultural and language differences.
Gambler’s Help services have access to interpreter and translation services by telephone and face-to-face. A range of resources are available in different languages.
We also fund a number of specialist agencies to deliver culturally appropriate counselling services and responsible gambling messages.
The Multicultural Gambler’s Help Program
The Centre for Culture, Ethnicity & Health (CEH) delivers the Victorian Multicultural Gambler’s Help Program, a state-wide service that supports the problem gambling sector to work with culturally and linguistically diverse (CALD) clients and communities.
The program helps migrant and refugee communities to learn about problem gambling and the services available to them.
The Multicultural Gambler’s Help Program also assists Gambler’s Help agencies with planning, resource development, research and consultation on problem gambling and help-seeking in CALD communities.
EACH Chinese Peer Support Program
The Chinese Peer Support Program is a Chinese-language telephone support service for members of the Chinese-speaking community who are experiencing gambling-related harm.