Phone

Confidential, professional, free advice and support is available 24/7 through the Gambler's Help telephone line and Gambler's Help Youthline. 

The helplines can refer you to local services for face-to-face counselling and send you resources and materials.

Call Gambler's Help FREECALL 1800 858 858.

Call Gambler's Help Youthline FREECALL 1800 262 376.

If you are deaf, or have a hearing or speech impairment, you can contact us through the National Relay Service.

Gambler's Help telephone line 1800 858 858

Gambler's Help offers free, confidential support, advice and information to gamblers, their family and friends, and the community.

Gambler's Help will:

  • help you work out what the problems are
  • increase your understanding of gambling behaviours
  • help you develop skills to change or cope with life's issues and gambling behaviour
  • support you while you go through the process of change.

If you are affected by someone else's gambling, Gambler's Help will support you to look after yourself, emotionally and financially.

The helpline offers you the chance to talk with a professional in a safe and confidential environment.

Find out how to contact us if you are deaf, or have a hearing or speech impairment.

Gambler's Help Youthline 1800 262 376

A Gambler's Help Youthline is for young people affected by gambling, whether it relates to their own gambling or the gambling of a parent, family member or friend. 

The youthline provides confidential support and information about where and how to seek further help if necessary.

Find out how to contact us if you are deaf, or have a hearing or speech impairment

Other telephone support

A range of other options are also available if you prefer to talk to someone over the phone.

Local Gambler's Help telephone counselling

All local Gambler's Help services offer phone counselling by appointment including appointments outside office hours. Contact your local service to discuss this option with them.

Peer Connection

For some people working their way through gambling issues, the experience of others who have done the same can be very helpful.

Through the Peer Connection program, volunteers who have dealt with their own gambling problems or worked through the impact of someone else's, provide free, confidential telephone support.

After being assessed, a gambler, their partner or family member is matched up with an appropriate volunteer. 

The volunteer:

  • will listen and be supportive
  • provide information and encouragement
  • help explore options and ideas
  • give support to get through the hard times and towards achieving goals.

The volunteer will call weekly, fortnightly or monthly, depending on your need. Volunteers receive comprehensive training, supervision and ongoing support.

This service is not for people in immediate crisis and does not replace the existing Gambler's Help telephone line 24-hour service.

To connect with someone who's gone through what you're going through, call Peer Connection on 1300 133 445.

Find out how to contact Peer Connection if you are deaf, or have a hearing or speech impairment

email PCintake@bchs.org.au

Visit Peer Connection for more information.

If you are happy to go online you can also find peer support at the Gambling Help Online Community Forum.

Speak Chinese?

Chinese Peer Connection provides the same service as Peer Connection in Cantonese and Mandarin.

Download the Chinese Peer Connection Program flyer (PDF - 576.7 KB)

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