Venues information

Victorian gaming venues need to meet a number of legislative and responsible gambling requirements. These pages contain important information for Victorian gaming venues and point you in the right direction for further information.

Ordering brochures through the Responsible Gambling Foundation

The foundation provides several free brochures to gaming venues to promote Gambler's Help services and raise awareness of the risks associated with problem gambling. Though not compulsory, we encourage venues to display the brochures at point of sale and other visible locations within or near gaming areas.

Learn more and order

The foundation is always working on new and improved information resources for venues and the public so keep an eye out for new  materials especially around campaign time.

Compulsory signage and information requirements

The Gambling Regulation Act 2003 requires certain gaming signage, player information materials and signs about underage patrons to be displayed in the gaming area.

Venue operators, bingo centres and other commercial licence holders with an approved Responsible Gambling Code of Conduct are required to display any information stated in their code.

Further information on the signage requirements for venues is available from the Victorian Commission for Gambling and Liquor Regulation website.

VCGLR signage requirements

For more information contact the Victorian Commission for Gambling and Liquor Regulation
Phone: 1300 182 457

Convenience advertising

The foundation provides new signs for gaming venue bathrooms across the state through convenience advertising to coincide with new awareness campaigns.  This usually includes A4 posters on the back of toilet doors and near hand washing facilities along with takeaway cards.

For enquiries and further information, please contact:

Convenience Advertising
Venue Relations Manager
Phone: (03) 9486 0233
Fax: (03) 9486 0525

Venue best practice guide

Venue best practice guide coverThe Venue Best Practice Guide features examples of innovation and best practice currently being used in some gambling venues to meet the requirements of their Responsible Gambling Code of Conduct.

These practices demonstrate to customers a true commitment to creating a safer gambling environment.

Venues can use the guide to benchmark their own practices and identify areas for improvement.

Download the Venue best practice guide (PDF - 504.4 KB)

Self-exclusion programs

A self-exclusion program is a service offered by the gaming industry to people who wish to exclude themselves from gaming rooms in clubs and hotels around Victoria.

Learn more

Victorian Commission for Gambling Liquor Regulation

The Victorian Commission for Gambling and Liquor Regulation (VCGLR) is the independent statutory authority that administers Victoria's gambling and liquor laws.

Learn more

Victorian Responsible Gambling Foundation

The foundation helps venues with the Venue Support Program and providing a range of recommended brochures (see above under 'Order brochures from the foundation'). We produce a range of printed materials (brochures, cards and more) about responsible and problem gambling which are not compulsory but can be ordered to display at your venue.

Permission to reproduce the Gambler's Help logo in printed and electronic publications, including magazines, websites, posters and public documents, must be obtained from the foundation prior to printing.

For further information about Gambler's Help promotional material, please contact:

Victorian Responsible Gambling Foundation
Phone: (03) 9452 2600

Legislative requirements

Gaming venues are covered by a large number of legislative and regulatory requirements.

Further information on legislative and regulatory arrangements in Victoria, including a listing of key legislation relating to how gambling is conducted in the state, is available in the information and resources pages.

Learn more

The Victorian Commission of Gambling and Liquor Regulation is responsible for administering legislation and regulations in Victoria.

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