Venue Support Program

The Gambler's Help venue support program helps Victorian gaming venues in building and maintaining responsible gambling environments.

Working in Gamblers Help agencies across the state, 23 venue support workers provide training and support to gaming venues staff and management to promote responsible gambling.

The program helps venue workers and management to:

  • identify and respond to customers who display signs of problem gambling
  • know where to refer customers who need help know Raise staff of (Gambler's Help counselling , self-exclusion programs and other community support services)
  • meet the requirements of their Responsible Gambling Codes of Conduct
  • create and maintain responsible gambling environments.

Venue support workers do not assess compliance with gambling regulations, this and all regulatory requirements for venues are managed by the Victorian Commission for Gambling and Liquor Regulation.

Statewide Problem Gambling Mental Health Program - Alfred Health

The focus of the Statewide Problem Gambling and Mental Health Program is to improve treatment options for people with co-occuring gambling and mental health problems.  The program provides workshops to problem gambling and mental health clinicians. 

Designed in partnership with Alfred Health, the program follows on from an extensive study of the impact and influence of mental health on gambling behaviours. It covers a range of education, professional development and clinical support initiatives.

For full details view Statewide Problem Gambling Mental Health Program - Alfred Health

Bouverie Centre Family Inclusive Counselling Program

La Trobe University's Bouverie Centre delivers clinical training, education and support to Gambler's Help agencies in implementing family-inclusive counselling.

The Bouverie:

  • provides Gambler's Help clinicians with training to engage people and/or family groups in counselling
  • builds capacity within Gambler's Help services to ensure innovative practices are developed and sustained long term
  • Creates strong relationships between Gambler's Help counsellors and other counselling programs in the alcohol and other drug (AOD) and mental health sectors to improve services for people with multiple and complex problems including problem gambling.

The Professional Development Centre has a range of training and development opportunities.

Find out more