Stages of change - Contemplation

"I know I have a problem and need to change. I will do something about it, one day"

The contemplative client is thinking about their gambling as a problem but is not committed to change and may not even believe this change is possible for them. 

What can you do?

Your goal should be to help tip the balance in favour of changing their behaviours and provide hope that is that change is possible:

  • Help your client self-reflect
  • Act as a sounding board for your client
  • Use motivational interviewing strategies
  • Provide your client with information about
  • Gambler's Help services
  • Try to direct your client to visit the 'Getting help' pages of  this website
  • Keep it "low key"
  • Highlight the discrepancy between your client's goals and their behaviour
  • Prompt self-motivational statements

What can Gambler's Help do?

At this stage, your client may want more information about treatment services. It's important that you represent Gamblers Help services as credible and effective help services. 

Gamblers Help services can help the contemplative client and will also help the family members/affected others.

If your client is in the contemplation stage, Gambler's Help can provide YOU with advice and information, through:

Contact your Local Gambler's Help service

Stages of change

Find out about the different stages of change and what you can do for your client if they're transitioning through any of the following.


"I don't have a problem"


"I know I have a problem and need to change. I will do something about it, one day"


"Yes I have a problem and I need to do something to change - now"


"I am doing something to change my behaviour now"


"I've changed"


"I have started gambling again"

The Professional Development Centre has a range of training and development opportunities.

Find out more