Services

Gambler's Help is a free and confidential gambling service that offers a range of specialised counselling services to people with at risk or present with a gambling concern, as well as their partners and close family members across Victoria. The services we provide are outlined in the list below.

Therapeutic counselling

Do you have a client that has identified as being affected by gambling? Here is some useful information about Gambler's Help counselling and referring clients into the Gambler's Help program. Therapeutic counselling incorporates a range of face-to-face services and telephone support and is case planned and tailored to your client's individual needs.

Financial counselling

Do you have a client that has identified as being financially affected by gambling? Here is some useful information about financial counselling and referring clients into the Gambler's Help program. Gambler's Help financial counsellors can help your client to understand and exercise their rights and responsibilities in relation to debt recovery, payment of bills and government consession and entitlements.

Peer Connection Program

Peer Connection is a confidential, anonymous, telephone peer-support program staffed by volunteers. The program provides over-the-phone peer support to people who are experiencing gambling problems as well as to their partners and close family members

Chinese Peer Connection Program

The Chinese Peer Connection program was developed to include:

  • A free Chinese telephone peer volunteer program
  • A service to the Chinese problem gambling community and their families
  • State-wide and confidential services
  • Complimentary counselling or group work with existing services, and
  • Beneficial services to clients who are going through the transition of life after gambling.

Services for Indigenous Victorians

Aboriginal Gambler’s Help services provide support for Aboriginal people and communities affected by gambling. These services link mainstream Gambler's Help services with Indigenous community organisations.

The Professional Development Centre has a range of training and development opportunities.

Find out more