Principle 1: Begin by creating an authorising environment

Things to consider:

1. Government, organisational and clinical leadership is needed to promote and reward collaborative practice and establish incentives to facilitate integrated care.

2. Governance structures need to be established (independent of clinical partnership mechanisms) that regularly identify potential problems, key issues, similarities and differences between the cultures of participating agencies, and define the goals and outcomes of the collaboration.

3. A clear rationale for collaborative work needs to include how it will benefit clients, workers and organisations as well as identifying what challenges are likely to arise.

4. An understanding of shared goals across organisations need to be coupled with shared structures and systems for practice such as screening and referral tools, care coordination and case documentation

5.  Implementation is maintained over time by agencies prioritising sufficient resources to the initiative until the mode of work becomes standard practice.

Case examples

Creating an authorising environment at a inter-government level

Creating an authorising environment between the Ringwood Magistrates' Court and a Gambler's Help agency

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